How to Create a Free Business Email on Zoho

In this post, I’ll show you how to create a free business email on Zoho.

With your business email, you’ll be able to:

  • Login to your mailbox to send and receive email
  • Use your domain name in the email (e.g.
  • Have 5GB of storage for up to 5 users ans a 25MB attachment limit
  • Access your business emails on your phone
  • Use the Zoho SMTP to send emails in WordPress

Let’s get started.

What You’ll Need to Get a Business Email with Zoho Mail

Before following the steps below to get a free Zoho email for business, here’s what you’ll need first.

  • A domain name
  • That’s it!

If you don’t yet have a domain name, I recommend getting one from Namecheap as I have found them to be the cheapest and a great service.

Alternatively, you can learn how to get an email with Namecheap and set up SMTP here.

Watch the Video Tutorial

You can watch the video tutorial or read the steps in text form below.

How to Create a Free Business Email on Zoho in 5 Steps

Here are the steps to create a business email with Zoho.

Step 1: Open a free Zoho mail account

The first step is to head over to the Zoho mail website here.

Then, click on Pricing in the navigation menu, scroll down the page and you’ll see this:

forever free plan
Zoho Forever Free Plan

Where it says Forever Free Plan, click on Sign Up Now.

On the next page, fill out your details and verify your account with the code your get sent:

zoho mail free account setup

Step 2: Add a DNS Record to Your Domain Name

Once you’ve verified your account, you need to add a DNS record to your domain name to verify ownership.

verify domain name with dns

Copy the value that starts with “zoho-verification=xxx” and paste it into your registrar DNS record:

add domain dns record
Namecheap DNS record for Zoho Business email

Choose the following:

  • TXT Record as the DNS Type
  • An @ symbol under the Host field
  • Paste the verification code into the Value field
  • Select 1 second or the lowest value under TTL

Then click the checkmark to save your changes.

Go back to your Zoho dashboard and click on Verify by TXT:

verify txt record

Step 3: Add Other DNS Records

Once you’ve verified ownership of your domain name, you need to add some more DNS records.

This is so you can send and recieve email using your domain name.

On the next screen in your Zoho dashboard, choose an email alias:

choose yor email alias

I have chosen hello for my alias. You can use your name or something like admin or info. Click Create Account once you’re done.

Then you’ll see a box with the MX records you need to add to your domain name.

add mx records

Add each record to your domain name, like you did before:

add mx records2

You may also need to add an SPF and DKIM record. You’ll see this on the next page:

add spf and dkim records

When you have complete all the DNS records, you will be able to access your email account.

Step 4: Access the Zoho Web Mail Client and Test Your Email Address

Now when you login to your Zoho Mail account you’ll see your inbox:

zoho mail

It’s a good idea to send an email to another email you own to make sure everything is working.

Check you other inbox to see if it has gone through:

email test

And you are all done!


Congrats. You now have a Zoho email for business.

If you want to be able to send emails from your WordPress site with your Zoho account, check out this article on Zoho SMTP settings.

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